REFUND AND RETURNS POLICY

Thank you for shopping with us. We appreciate your business and want to ensure that you are completely satisfied with your shopping experience. This Refund and Return Policy outlines our return and refund process.

1. Return Eligibility
   You can return most items purchased from us within 7 days of the delivery date for a full refund or exchange, provided the item is:

Unused and in original condition

Original packaging with tags and labels included

With a receipt or proof of purchase

Note: Certain items may not be returned, such as products that have been opened, used, and ultimately sold.

2. Initiating a Return
   To initiate a return, please follow the steps below:

Contact Us: Contact our Customer Service team at [email protected] to request a Return Authorization.

Provide Information: Include your order number, the item you wish to return, and the reason for the return.

Receiving Instructions: Our team will provide you with return instructions and a return shipping address.

3. Return Shipping Costs
   You will be responsible for return shipping costs unless the item is defective, damaged, or the wrong item was sent.
4. Refund Process
   Once we receive your return and inspect the item, we will notify you if the refund has been approved or denied.
   If automatically applied to your original payment method within 7-10 days.
5. Exchanges
   If you need to exchange an item for the same item or a different size/color, please contact us. Upon approval, we will provide you with further instructions.
6. Damaged or Defective Items
   If you receive a damaged or defective item, please contact us immediately at [email protected]. We will arrange to return the defective item and provide a replacement or refund as appropriate.
7. Contact Us
   If you have any questions about our Refund and Return Policy, please contact us:

Email: [email protected]